Our LARGER item standard shipping:

All Larger Items which require Motor Freight Shipping are quoted on a per order basis. Shipping Rates for these items are not calculated automatically after you check out. Your credit card will not be charged until a dixie products representitive has contacted you by phone to discuss your shipping options and rates. For phone orders please place your order between our normal business hours located at the bottom of this page and call us at 800-343-6780

Larger, fragile, or heavier items, such as gas grills, fireboxes, gas stoves, or gas fireplaces, are generally shipped using our standard motor freight delivery services by carriers like Southeastern, SAIA, R&L, Old Dominion, Fed Ex Freight or Wilson Trucking. These items are shipped per quote to a legitimate commercially-zoned Business address or Residential address. It is very important that you specify to your sales representative at the time of order if your shipment is being delivered to a residence or business.

1. Delivery to a standard business address or to the motor freight carrier‘s normal delivery terminal for customer pick-up at the terminal. A business out of the home is considered to be a residential address. Public schools, fire stations, farms and churches are also considered to be residential addresses. Deliveries are only made weekdays, generally between 8 AM and 5 PM.
   
   
2. Nebraska, North Dakota, South Dakota, Wyoming, Montana and Idaho freight rates are quoted on a case by case basis regardless of the address due to the lack of service available as well as the transport costs for delivery to these areas. This up charge is handled by special quotation only.
   
   
3. Shipping to addresses within the Five Boroughs of New York, Long Island, Martha‘s Vineyard, Nantucket and Northern New England as well as other restricted or limited access areas may incur an up charge regardless of the address. This is due to the transportation surcharges or transport costs for delivery to these areas. This up charge is handled by special quotation only.
   
   
4. Shipping to Alaska, Hawaii, Canada, or Mexico is NOT available.