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If you are not comfortable ordering through our website or would like to speak to a customer service representative call us or Click Here to request a phone appointment.

RETURN POLICY
Dixie Products will gladly accept a return within 30 days of the date of purchase for normal in-stock merchandise that has not been used or installed. This cannot be emphasized enough - Once an item has been installed or used, it may not be returned. After 30 days, no returns will be accepted for any reason. In addition, items sold on an “as-is” basis cannot be returned. If you would like to speak a customer service representative call us at 877-342-6780 or Click Here for our full Return Policy Procedure

MANUFACTUERS LINKS, SHIPPING and DAMAGE & RETURNS INFORMATION

Resources for Manufacturers Links & Review Sites for Fireplaces, Stoves & Grills Click Here

For information on our SHIPPING POLICIES Click Here

For information on our DAMAGE & RETURNS POLICIES Click Here

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PRICES AND INFORMATION DISCLAIMER At Dixie Products, we strive to maintain, update and monitor all text and prices on our web site. However, there are times when an error in item description, availability, or pricing may occur through no conscious fault of the company. Dixie Products is not responsible for errors in item description, availability, or pricing that may occur on the website, even though it rarely occurs. In addition, there are times when our prices change, and there is a small lag time or there may be an oversight in making a price change on the website.

Therefore, prices, descriptions and availability are subject to change without notice.

We at Dixie Products know that we offer, across the board, the lowest prices you will find on all the fine gas products we carry, and we thank you for shopping with us!

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Dixie Products 3342 Melrose Avenue NW, Roanoke, Virginia 24017-5900 (800) 343-6780 - (877) 342-6780 Local In Roanoke: (540) 342-6787
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