QUESTIONS ABOUT AN ORDER, A PRODUCT or TO PLACE AN ORDER OVER THE PHONE

CALL 800-343-6780
If you are not comfortable ordering through our website or would like to speak a customer service representative call us at 800-343-6780 or Click Here to request a phone appointment.

RETURN POLICY
Dixie Products will gladly accept a return within 30 days of the date of purchase for normal in-stock merchandise that has not been used or installed. This cannot be emphasized enough - Once an item has been installed or used, it may not be returned. After 30 days, no returns will be accepted for any reason. In addition, items sold on an “as-is” basis cannot be returned. If you would like to speak a customer service representative call us at 877-342-6780 or Click Here for our full Return Policy Procedure

MANUFACTUERS LINKS, SHIPPING and DAMAGE & RETURNS INFORMATION

Resources for Manufacturers Links & Review Sites for Fireplaces, Stoves & Grills Click Here

For information on our SHIPPING POLICIES Click Here

For information on our DAMAGE & RETURNS POLICIES Click Here

PRICES AND INFORMATION DISCLAIMER