QUESTIONS ABOUT AN ORDER, A PRODUCT or WANT TO PLACE AN ORDER OVER THE PHONE
CALL TOLL FREE 800-343-6780
If you are not comfortable ordering through our website or would like to speak to a customer service representative call us or Click Here to request a phone appointment.
RETURN POLICY
Dixie Products will gladly accept a return within 30 days of the date of purchase for normal in-stock merchandise that has not been used or installed. This cannot be emphasized enough - Once an item has been installed or used, it may not be returned. After 30 days, no returns will be accepted for any reason. In addition, items sold on an “as-is” basis cannot be returned. If you would like to speak a customer service representative call us at 877-342-6780 or Click Here for our full Return Policy Procedure
MANUFACTUERS LINKS, SHIPPING and DAMAGE & RETURNS INFORMATION
Resources for Manufacturers Links & Review Sites for Fireplaces, Stoves & Grills Click Here
For information on our SHIPPING POLICIES Click Here
For information on our DAMAGE & RETURNS POLICIES Click Here
If you need help troubleshooting web page problems please Click Here
PRICES AND INFORMATION DISCLAIMER